Redefining the Balanced Scorecard for Innovation and Future Readiness

Redefining the Balanced Scorecard for Innovation and Future Readiness

How must organizations redefine their Balanced Scorecard to stay future-ready?
Join us for an interactive workshop hosted by Prof. Benjamin Zierock (SRH University Heidelberg), where we explore how the classic Balanced Scorecard (BSC) can evolve to meet the challenges of digital transformation, sustainability, and innovation in the 21st century.

In this engaging session, we will examine how traditional performance metrics financial, customer, internal process, and learning perspectives can be expanded to include new dimensions such as innovation capability, digital maturity, and societal impact. Drawing inspiration from frameworks like the Business Model Canvas and Doughnut Economics, participants will explore how organizations can balance economic success with long-term resilience and public value.

Through interactive discussions, group exercises, and real-world examples, you will:

• Learn how to integrate innovation and sustainability into strategic measurement.
• Explore new indicators such as Return on Future Readiness (RoF) and Capability ROI (cROI).
• Co-design an updated Balanced Innovation Scorecard tailored to your organization’s context.
• Reflect on how public, private, and research institutions can jointly drive evidence-based innovation.

Whether you are a business leader, startup founder, policy maker, or researcher, this workshop offers actionable insights into how to design performance systems that truly reflect impact, learning, and future readiness.