Information

How governments collect and share information, as well as co-create knowledge, shapes both policy design and societal trust.

Why redesign information systems?

Changing the goal: move beyond narrow economic goals 

The topics around which governments build information capacity influence policy priorities and public discourse. When internal capacity focuses on narrow indicators like productivity or GDP, inequality and ecological issues are easily overlooked. 

Seeing the big picture: enable societal collaboration 

Weak information sharing between governments and the public obscures decision-making and damages public trust by missing opportunities to mobilise collective action.

When governments only create and hold their own data, they miss the wealth of information generated by communities, businesses, and civil society organisations. This siloed approach wastes resources, creates policy blind spots, and misses opportunities for collective problem-solving. 

Being distributive and regenerative by design: move towards holistic and inclusive policymaking 

Limited collaboration in collecting and sharing information increases the risk of corruption, which in turn exacerbates inequality and diverts public finance away from regenerative and distributive activities. 

Without processes to harness local and Indigenous knowledge, policies can develop major ecological and social blind spots that further marginalise vulnerable communities. 

Emerging alternatives: redesigning information systems

Useful resources to help explore how to redesign information systems include:
 

  • The Open Government Partnership provides guidance and case studies that help governments work more effectively with the public to collect and share information. 
  • Nesta's report Catalysing innovation for missions outside government explores how open data may help governments innovate and foster collaborative actions. 
  • The open-source software application Ushahidi uses integrated crowdsourcing tools to help communities turn information into actions. These have been used by governments to enhance accountability and identify actions.         
  • Bogotá’s Care Blocks integrates carers’ perspectives and experiences in the design and improvement of digital information systems that support everyone involved in their management.

Share your ideas and tools

Do you have any other ideas on how governments can redesign information systems? We would welcome your feedback and suggestions. 

Information

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